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Incompatible or faulty add-ins can lead to various issues in Outlook. Solutions to Resolve Outlook 365 Keeps Crashing Issueįollow these solutions in the given order to troubleshoot and fix the Outlook 365 keeps crashing issue. In this article, we will mention the solutions to fix the Outlook 365 crashing issue. To fix the issue, you need to find out what’s causing Outlook to crash when configured with Office 365 email account. These steps have fixed Outlook a few times for me and hopefully they help you too.Although Outlook for Office 365 is a robust email messaging and calendaring client, it may freeze, stop responding, or crash due to several software or hardware-related issues. Right-click and delete the problematic message.Hold down the “ CTRL” key on your keyboard while opening Outlook.You may simply want to remove messages that you received since the problem started. This fix is a bit tricky since you may not know which email is causing the problem. ost)” to figure out the steps for doing this. You can use Microsoft’s article “ Repair Outlook Data Files (.pst and. If you use Outlook with a Personal File (PST), a corrupted PST file may be preventing Outlook from opening. Hopefully it starts and you are problem free.

If any add-ins are enabled, select the “ Disable this add-in” button.

Now you need to disable plugins to see if they are the root of your issue.

Hopefully, Outlook will at least open in Safe Mode.

When prompted, select the options to “ Repair” Office.

%programfiles%\Common Files\Microsoft Shared\ClickToRun\officec2rclient.exe /update user updatetoversion=.2257 Where “ (buildnumber)” is the build number you wrote down in step 1.įor example, in my case, the current build was 9126.2259, so I typed the following: %programfiles%\Common Files\Microsoft Shared\ClickToRun\officec2rclient.exe /update user updatetoversion=16.0.

Type the following, then press “ Enter“:.

Hold down the Windows Key, then press “ R” to bring up the Windows Run dialog box.

Visit Microsoft’s website to obtain and write down the newest “ Build Number” number for Office.